The JFS Orlando Counseling Team

COVID-19 Virus Update

(updated Thursday, April 30, 2020 1:13 PM)

Please note: JFS Orlando is CLOSED to the public until further notice, but our programs and services are still OPERATIONAL.

The Counseling, Growth and Development program is operating through telehealth counseling sessions. To schedule a telehealth appointment, please call 407-644-7671.

The Counseling, Growth and Development Program provides individual, couples, family and group mental health counseling in a trusting, reassuring and healing atmosphere. Clinical therapists help clients cope with major life problems in a timely and effective manner and guide people through major life transitions. Here are many of the areas in which JFS therapists specialize:

  • ADHD
  • Addiction
  • Adoption
  • Academic Concerns
  • Alcohol Abuse
  • Anger Management
  • Bariatric Mental Health Evaluations
  • Behavioral Issues
  • Bipolar Disorder
  • Borderline Personality
  • Career Concerns
  • Child or Adolescent
  • Chronic Illness
  • Chronic Pain
  • Codependency
  • Coping Skills
  • DBT Informed
  • Depression
  • Divorce
  • Family Conflict
  • Grief
  • Infertility
  • Infidelity
  • Jewish Culture
  • Latinx
  • Life Transitions
  • LEO/First Responder Trauma
  • Loss of Faith Concerns
  • Marital and Premarital
  • Maternal Mental Health
  • Men’s Issues
  • Oppositional Defiance
  • Parenting
  • Relationship Issues
  • Self Esteem
  • Seven Day Adventist
  • Sexual Abuse
  • Stage/Transition of Life Concerns
  • Spiritual Concerns
  • Stress
  • Substance Abuse
  • Trauma and PTSD
  • Weight Loss
  • Women’s Issues

Our goal is to ensure everyone is able to access counseling services. JFS is one of the few remaining agencies in Central Florida that operates on a sliding fee scale for those who do not have insurance or have an insurance we do not accept. We accept the following insurances at this time, if you do not see your specific insurance please call to verify:

  • Aetna (Commercial and EAP)
  • Allegiance (ORMC)
  • Ambetter
  • Avmed
  • Blue Cross Blue Shield (All plans accepted, all states, Medicare Replacement/Supplements EXCEPT MyBlue Plans)
  • Cigna (Commercial and EAP)
  • Florida Hospital (Commercial, Medicare)
  • Humana (Commercial, EAP, Medicare Replacement/Supplement)
  • Tricare Humana Military/CHAMPVA
  • Oscar Healthcare
  • United Healthcare (Commercial, Medicare, Medicaid)
  • UMR
      • Straight Medicare
      • Any Medicare Supplement
      • Medicare Replacement/Advantage:
        Wellcare, Freedom, Care Plus, CareOne, Simply, Aetna, Florida Blue, Humana Gold, Optimum, FHCP (POS/Triple Option Only, no HMO)
      • Straight Florida Medicaid
      • Staywell Medicaid
      • Simply Medicaid (Previously Amerigroup)
      • CMS Medicaid
      • Sunshine Medicaid
      • Magellan
      • Beacon Health Strategies/Health Options

Sliding scale as low as $55 per session.

Call 407-644-7671 to make an appointment today! Before your first appointment, please print and fill out the appropriate forms below to bring with you:

Client Intake Packet

Child Intake Packet

JFS Orlando Notice of Privacy Practices (HIPAA)

Authorization to Obtain or Release Protected Health Information

Meet Our Counselors

Clinical Director Ashlyn Douglass-Barnes, LCSW is a licensed clinical social worker and qualified clinical director. Ashlyn has worked in a variety of settings including outpatient community based mental health, inpatient/admission psychiatric hospital, substance abuse/DUI, dialysis/medical, and in home/office outpatient therapy.

Ashlyn specializes in adults and couples, with a range of concerns from anxiety, depression, substance abuse, trauma, chronic illness, and relationship issues with a focus on improving communication, self-esteem, and self-confidence. She is certified by Postpartum International for specialized care of perinatal mood disorders (postpartum depression). Ashlyn is also certified to complete pre-surgical mental health clearance for bariatric surgery, as well as counseling before and after bariatric surgery for individuals and couples. 

Ashlyn’s therapeutic orientation is cognitive behavioral, collaborative, client- centered and self-empowering. Ashlyn’s strengths lie in her unique ability to connect with people by the use of empathy, acceptance, and understanding, through active listening and genuine care for her clients. 

Pernell M.J. Bush, MSW, CNP is a Registered Clinical Social Worker Intern and earned a Master’s in Social Work from the University of Central Florida. He specializes in first responders, couples, adolescent and adult males, with a range of concerns from life adjustment, emotional regulation, depression, trauma, and relationship issues with a focus on improving self-knowledge and self-confidence.

As a clinician, Pernell believes individuals can decide if an issue requires immediate action and change or if it can-or must-be accepted for what it is while they learn to make behavioral changes that can positively affect their situation. He works with clients to start the healing process through their own self-talk, or the way they talk about traumatic events, problematic relationships, toxic behaviors, physical limitations or other issues. Pernell and his clients work as a team to stop repeating thought patterns and behaviors that are contributing to negative, hurtful, and self-destructive issues.

He creates a safe, nonjudgmental and understanding space for clients. His approach is eclectic- employing techniques from Acceptance-Commitment Therapy, Cognitive Behavioral, Person-Centered, and Strength-Based. There are valid alternatives to improve the way one thinks, and these include mindful behavior, attention to personal values, and commitment to action.

Pernell Bush strives to unlock his clients’ freedom through healing. He believes in an active approach to therapy that helps individuals connect with themselves, understand their feelings and improve their negative, hurtful, or self-destructive behavior.

Brenda Chappell, LMHC is a Licensed Mental Health Counselor. Brenda has worked with children at home and at schools, domestic violence shelter, and with adults in office outpatient therapy. Brenda holds a Master’s Degree in Counseling Psychology from Palm Beach Atlantic University with a specialty in Play Therapy.

Brenda Chappell specializes working with adolescents, children, and their parents with a variety of issues such as child defiance, depression, anxiety, poor school performance, divorce, domestic violence, substance abuse, and grief. Brenda utilizes Adlerian Child Guidance Principals to enable parents to be more effective, Play Therapy to children to explore their feelings and problems, and specific treatment approaches appropriate to the child or adolescent’s reported issue. Brenda has special training in Domestic Violence Advocacy.

Brenda’s therapeutic orientation is client-centered, family systems, mindfulness and cognitive behavioral. Brenda utilizes Adlerian Child Guidance Principals to enable parents to be more effective and to build stronger relationships with their children. Brenda’s strengths lie in her ability to connect parents and children or adolescents through building a shared understanding and partnership.

Derick Chappell, MA is a Registered Mental Health Counselor Intern and earned a Master’s in Mental Health Counseling from Palm Beach Atlantic University. Derick provides a safe, warm, and nonjudgmental environment to support the client’s healing process. He believes that the therapeutic relationship and psycho-education are key factors in facilitating the client’s growth while utilizing person-centered therapy and psychodynamic theory. Areas of interest include depression, anxiety, stress, relationship issues, and helping adolescents and parents to resolve recent or long-standing conflicts.

Dr. Jenn Crofts, Psy.D. (pronouns: She/Her/Hers) is a licensed clinical psychologist. She received her degree at Wright State University’s School of professional Psychology with a focus on multicultural issues in counseling. Dr. Crofts specializes in working with adults and couples with a range of concerns including life transitions, mood disorders, adjustment difficulties, oppression and trauma. Her professional interests include multicultural/diversity issues, identity development, relationships conflict, women & gender issues, LGBTQIA+, disability and social justice.

Dr. Crofts is a bi-lingual provider offering services in English and Spanish. She believes in the importance of the therapy relationship works from a client-centered approach to counseling.


Carla Fischer, MA, LMHC, LMT  has been a Mental Health Counselor for over 15 years. She received her training for Mental Health Counseling at Webster University in Central Florida. 

Carla has traveled extensively; through that experience she developed an understanding of culture and discovered that background shapes who we are and how we experience the world. Carla is bilingual, fluent in English and Spanish she also has a good control of the German Language. 

Carla approaches Mental Health Counseling therapy with an open heart and mind.  She is aware that the willingness to start opening up and dealing with emotions is the first step in finding solutions to whatever concerns the client. The use of body centering or emotional centered therapy has been an integral part of helping her clients find balance in their lives and work through some of the difficulties that they might face.


Daniel M. Fisher, EdS, LMHC attended the University of Florida’s Counselor Education Master’s Program where he received his Education Specialist Degree in addition to his Master’s in Education in Mental Health Counseling. Daniel is Licensed Mental Health Counselor. Daniel believes therapy is something from which everyone can benefit. Through the lens of Choice Theory and using a Reality Therapy approach to counseling, Daniel helps clients identify issues in their lives, the decisions they make that affect their lives and ultimately helps develop a better, more well rounded approach to decision making and helping clients improve their lives. He has experience helping Clients suffering from depression, anxiety, anger, relationship issues, and substance abuse. He specializes in helping young adults through change of life issues which include college entrance, career guidance, and identity issues associated with becoming an adult. Daniel works with individuals and groups aged 14 to 64 to identify issues and develop then implement solutions to improve clients’ lives.

Caroline Given, LCSW, works with adults and couples to address a range of concerns including depression, anxiety, adult ADHD, communication improvement, self-esteem, self-care skills, and existential issues. Caroline believes that the therapeutic experience can provide the clarity and support that every individual needs in order to make the best decisions for their life. Caroline empowers her clients to overcome their obstacles and thrive through the use of insight, emotional validation, and individualized coping skills. Caroline utilizes a blend of evidence-based, client-centered interventions from a variety of therapeutic orientations such as cognitive behavioral therapy (CBT), acceptance and commitment therapy (ACT), solution focused therapy, and narrative therapy.

Danielle Glover, LCSW, specializes in children, adolescents, and adults. Her interventions include cognitive-behavioral therapy, psychoeducation, client-centered and solution-focused approaches to encourage clients to develop new coping skills to manage life transitions and adverse events. Danielle possesses the ability to connect and build positive therapeutic alliances with her clients through open communication, empathy, and self-empowerment to promote resiliency and future successes.

Shannon Hargrave, LMHC is a Licensed Mental Health Counselor.  Shannon specializes in working with kids, teens, adults, and families.  Shannon worked in a variety of settings including outpatient community based mental health, inpatientresidential treatment center, substance abuse, in home/office outpatient therapy.  Shannon holds a Master’s Degree in Counseling Psychology from Palm Beach Atlantic University. Shannon specializes in a range of concerns including: depression, self-injury, parenting issues, teen issues, anxiety, anger management, low self-esteem, poor communication skills, substance abuse, parenting and behavior issues.

Shannon provides a safe and open place for you to unload your worries, fears, hurts, and burdens and begin working together to gain hope and healing.Shannon believes that the counselor/client relationship is very important and uses a variety of methods that best meet her client’s needs. Shannon is trained in Cognitive Behavioral Therapy and Dialectical Behavior Therapy, but she tailors what she does to what works best for the client. Shannon also does like to use hands-on types of therapy such as play therapy and art therapy.

Jason Krause, MA is a Registered Mental Health Counselor Intern. He gained experience working for 10 years within the mental health field following graduation with his Bachelor’s Degree before returning to the University of Central Florida to follow his passion by earning a Master’s in Clinical Psychology.

Jason works with adults and children ages 12 and up to address a variety of concerns including anxiety, depression, self-injury, stress, substance abuse, and trauma. Jason utilizes unconditional positive regard, non-judgment, and empathy in a person-centered approach to help you discover and highlight your own personal strengths. Jason believes no one knows you better than yourself and he provides individualized care in a warm environment to help you actualize your potential.

Michelle Mallory, MA is a Registered Mental Health Counselor Intern. She earned her Master’s degree in Counseling for Mental Health and Wellness at New York University. While in New York, she worked as a career counselor at a college career development center, providing holistic career counseling, resume review, interviewing skills, and career related assessments for students.

In addition to career and academic concerns, Michelle also focuses on women’s issues. She has training in Perinatal Mood Disorders through Postpartum Support International. Michelle also has several years of experience working with grade school children. She formerly worked as a KidsKonnect Facilitator in local elementary schools, helping children cope with family disruption. Further areas of Michelle’s focus include anxiety, depression, bipolar disorder, work/life balance, and spirituality/meaning of life.

Michelle offers a warm, open, and empathetic environment for her clients. She tailors her sessions to meet each client’s needs, offering various therapeutic techniques. Michelle strives to create a safe space for clients to explore their innermost hopes, fears, thoughts, and feelings.

Jessica Mauger, MSW understands the internal battle when beginning therapy. Aware of the courage it takes to start the process, she strives to provide a safe place where the counseling journey can evolve at the pace that feels natural for you. She takes a relational approach to therapy and believes that freedom and healing can come as light is shown on your story. From experience as a former high school teacher and work in international adoption and refugee/immigration resettlement, Jessica is passionate about serving both youth and adults seeking healing and direction.

Jessica received her Master’s degree in social work from the University of Central Florida and holds certification from Texas Christian University in Trust-Based Relational Intervention. As a bilingual (English/Spanish) therapist, Jessica embraces several modalities towards healing the whole person which include psychoeducation, cognitive-behavioral therapy, and client centered, solution focused approaches, with an emphasis on play and art therapy.

Lisa Minter, LMHC has been a Licensed Mental Health Counselor for more than 10 years. She provides counseling for adults, families, and adolescents. Lisa specializes in treating depression, anxiety, PTSD, as well as marriage and family relationship problems. Her goal is to help others have hope, and to provide them with practical tools to achieve their optimal mental health. Lisa believes that counseling can help people find ways to live healthier, happier, more fulfilled lives.

Lisa graduated from Rollins College with a Master’s degree in Mental Health Counseling and a Certificate in Marriage and Family Therapy. In addition to working as an outpatient counselor, Lisa has worked at La Amistad Behavioral Health Services adult campus and in the South Seminole Hospital Behavioral Health Units for adults and for children. She has worked with a wide range of emotional, behavioral, and relationship problems with adults, families, and adolescents. She has training in EMDR therapy which is a trauma resolution therapy for both recent and past trauma.

Daniel Nabatian, MA is a Registered Marriage and Family Therapist Intern. He has a master’s degree in Marriage and Family Counseling from Touro University. Daniel specializes in adults and children with a variety of concerns such as anxiety, substance abuse, and low self esteem. His interventions include cognitive behavioral therapy, and empathic listening.

Daniel has several years of experience working with teenagers in a school setting, as well as experience working in substance abuse treatment centers for adults. Daniel’s calming presence helps build a sense of comfort with his clients.

Dorrit Ram, LCSW earned a Masters in Social Work (MSW) from the State University of New York at Binghamton. She is a licensed clinical social worker experienced in providing psychotherapy to teenagers and adults with depression, anxiety, bipolar disorder, ADHD, PTSD, dissociative disorders, addiction, autism, and intellectual disability. She specializes in working with people who have experienced childhood trauma.

Dorrit utilizes an eclectic therapeutic style and a little humor to help people regain a lost connection to themselves. She offers habit reversal training for common body-focused repetitive disorders such as nail biting, skin picking, and trichotillomania (hair pulling).

Dorrit thinks that therapy is a great way to gain insight, develop self-acceptance, and make lasting changes. She conducts therapy sessions in English, Spanish, and Hebrew.

Dr. Eloise Stiglitz, PhD is a licensed psychologist. Eloise received her Ph.D. in clinical and developmental psychology from Purdue University. While her professional identity has always been as a psychologist, she has spent many years in higher education as a counselor, administrator and faculty. After she retired as Vice President of Student Affairs and Dean of Students from a major university, she returned to her roots as a practicing psychologist.

Her passion is helping people through challenging transitions, whether it includes a crisis like a divorce, death, move or career shift, or a personal evolution centered around sexuality, spirituality or disability. She works with seniors, helping them through their difficult times, young adults creating their sense of self, as well as all those in between struggling with the many life challenges that we all face. Her specialties include women’s issues, depression and anxiety, substance abuse and addictions, sexuality, grief and relationship concerns.

Eloise believes that the therapy relationship is a powerful healing tool, empowering people to make the desired changes in their lives. Her eclectic therapy style integrates cognitive-behavior, Neuro-linguistic programming, and solution-oriented interventions with a relational-developmental, client-centered perspective. More importantly, she connects with her clients through intensive and caring listening, truly open-hearted support and a delightful sense of humor.